Saturday 23 January 2016

How Efficient IT Solutions Can Help Your Business Grow


Business owners constantly push themselves to expand their business periphery and increase revenues. In the process, however, they tend to ignore a key aspect of their business operations, which is IT support. Ironically, ignoring IT solutions may take its toll on the growth of a business and its profitability. That’s why you need a dedicated enterprise IT solution services provider. A lack of backup mechanism and disaster recovery strategy may pose serious threat to a business and lead to losing business revenues. Thus, it is imperative for you to ask this important question - “Can I afford my business get ruined by an IT failure”?
Let’s take a look at about some key reasons why your business need effective IT solutions.

Sustainable IT Mobility
A substantial increase in the number of mobile users across the U.S. has been a trend in the past decade. Due to emerging technologies such as Enterprise Mobility Management (EMM), users are migrating to smartphones/tablets rather than conventional desktops. A similar trend is evident across all the business lines to fulfill the mobility needs of executives. 
Modern day applications work as major tools for business communications such as emailing, data transfer, video conferencing and so on. IT mobility within a business makes it flexible and effective to keep up with the increasing services. Besides, cutting-edge IT support solutions are likely to give your business a competitive edge.
Regardless of whether your core business is in the IT domain or not, it is always imperative to get end-to-end services in the form of cloud storage, mobile applications, and technical support. All of these should also be integrated with an IT continuity plan. In this way, your business will be able to withstand any technical glitches or setbacks. 

Generate more revenue 
Investing in an IT services may seem to be an additional overhead cost for your business. In reality, it helps you save cost in the long run by taking care of your day-to-day technical issues. Relying on a dedicated IT support team lets you achieve the deliverables of your business without having to worry about troubleshooting. It also ensures a higher level of customer satisfaction/retention and business credibility.

Key features of IT support solutions
When choosing an IT solutions provider, you need to check the track record of the firm and the range of services they offer. The common services have been outlined below: 

  • Email, chat and voice support
  • IT infrastructure services along with documented procedures and user manuals
  • 24/7 or on-call support
  • Monitoring and addressing customer issues in real-time
  • Dedicated escalation levels
  • Optimum First Call Resolution (FCR).

Conclusion
The IT systems are getting more complex and diverse. Thus, it is critical for an organization to keep a close watch on the IT issues its customers face. Therefore, it is a necessity for every business to hire efficient IT services to resolve all kinds of technical issues, and the business to operate seamlessly. An outsourced IT service model has a higher scalability, and it also needs to comply with an agreed Service Level Agreement (SLA). 

Wednesday 13 January 2016

Ways to Find the Best Tech Support for Your PC


The world is more connected now due to the usage of high-end devices starting from desktops to mobile gadgets such as tablets. IT technologies are getting more complex with the launch of new and advanced information systems. At the same time, if something goes wrong, fixing them could be difficult. 

After encountering a PC issue, we tend to browse the Internet to find a solution. Not everyone has the required skills or time to resolve these issues on their own. This is where PC tech support comes into the picture. 

Most large businesses have a dedicated in-house IT department that takes care of all the technical issues. Medium to small businesses, on the other hand, usually hire a vendor to get technical support as and when required. 

How to Find the Right PC Tech Support
Residential computer support firms are mushrooming these days keeping up with the growing PC and gadget industry. Picking up the right residential computer solutions provider could be difficult from a plethora of options available. It is important to consider various factors before hiring a PC tech support firm. We are going to share some quick tips, which will help you in getting a reliable PC support.

1. Ask your peers and relatives
Browsing the Internet may be one of the most convenient options these days; however, you may also go through yellow pages or ask your friends or colleagues to recommend you a reputed tech service provider. They could tell you about an efficient PC tech support company they have already worked with and how was their experience. If their feedback is satisfactory, it may be worth giving a shot.

2. Look for unbiased reviews
The PC industry is getting smarter, and many companies are spending a hefty sum on paid reviews. These reviews aim to influence the buying decision of potential consumers by portraying a positive image about a company’s services.

One rule of thumb to get away with dubious reviews is, “Never rely on these reviews before verifying the credibility of the source”. 

3. Check for a local computer service provider
Finding a localized and expert computer support provider is a feasible option to avoid logistical hassles and get convenient services. There are many reputed PC services companies across the U.S states, and based on your location, you can contact any one of them for residential computer support.

Conclusion
Home-based PC solutions business is on a roll due to their affordable services and quick turnaround time. These services are equally useful for individuals and businesses. Before hiring an expert computer expert solution, verify the company’s track record and range of services they offer. In addition, how serious they are related to data integrity and reliability

Saturday 9 January 2016

5 Undervalued Benefits of Custom Built Desktop PCs


The concept of custom-built desktop computers has gained popularity among computer users over the past decade. IT solutions companies are customizing PCs based on consumer specifications at an affordable price. These days many brand new PCs come with 1TB hard disk, but have a weak processor or have lower generation CPU with a graphic card. These systems can easily fulfill your basic system requirements unless you need to process large files or are looking for a gaming PC. An off-the-shelf PC may not be good enough to meet these expectations.

People who want to have high-end configuration on their PCs, are now turning to companies that sell custom-built computers on request. It means you can get a customized system at a much lesser price compared to a branded computer. Many users in the U.S are relying on custom-built desktop computers, and their feedback has been satisfactory. On the other hand, the so-called “brand loyal” consumers are still hesitant to invest money on custom PCs. It is not because they are unsure about the system performance, it is their brand consciousness that deters them from taking a new approach.

If you are not sure about spending money on custom-built computers, learning  the following five benefits may change your mind:

1. Substantial savings on computer parts
Once you decide to get a custom PC, the choice of computer components depends on you as it is possible to pick spare parts at much lower price. In fact, you can load your custom PC with numerous high-quality parts that can meet your desired specifications than any top-tier desktop PC.

These components are as good as the parts in the branded PCs and deliver the same kind of performance. 

2. Freedom to customize
You can buy and integrate various components in your PC based on your specifications. If you want to add a spacious hard disk, memory, motherboard, and graphic card in budget price, an expert computer solutions provider can easily fulfill these requirements. You just need to provide them a list the custom specifications. 

3. Warranty rebate
You won’t get an individual warranty on all the components except the accessories that are covered under the six-month plan. A custom built computer, on the other hand, may provide you a full one year warranty on all the computer parts. It will help you ward off the anxiety of paying for expensive components if the PC runs out of warranty.

4. Efficient servicing
If any of the built-in components go down due to glitches and require immediate replacement, you won’t have to wait for weeks. A reputed IT solutions provider can provide prompt services and ensure minimum downtime for personal or business usage. Additionally, it won’t require any dedicated vendor support as standard parts are always available.

5. Reliable performance
It’s a myth that custom PCs encounter serious performance issues. In fact, they have high-quality parts just like built-in machines and perform equally well. You have the flexibility to make change the hardware components as and when needed. This advantage isn’t there in high-end, branded machines.

Conclusion
Despite all these benefits, many users will continue investing in both branded and custom-built PCs depending on their specifications. If you need a system for basic web browsing and word processing, any branded PC with moderate configurations will be enough. On the other hand, if you need lightning fast speed and huge space for saving large files or running graphics, a custom built PC is the best option. Find a leading IT services firm and provide your specifications.