5 Top Remote Desktop Tools for Tech Support

No matter whether you live in Fort Worth, Colleyville or other nearby areas, when up against a computer trouble, it is always advisable to get tech support from a professional; however, if you know someone who might be able to help you - or if you want to help someone - remote assistance is the way out. Though there is no dearth of options when it comes to remote tech support solutions, finding a suitable one can be a challenge. Therefore, to help in this article, we discuss 5 top remote desktop management software. Let’s begin.

TeamViewer

TeamViewer has become the most used alternative for remote desktop support; thanks to LogMeIn ending its free service. The primary advantage of TeamViewer is that it works on all OSs, including Windows, iOS, Linux and Android, and comes with an array of incredible features, all free of cost. Being both a remote support and management tool, TeamViewer does not need you set up the remote side before connecting to any PC.

Chrome Remote Desktop

Remote desktop tool - a Google plugin - is an app that users can install on their Chrome browser. Though it does not offer a lot of additional features, it is a useful tool for cross-platform troubleshooting, and accessing remote files. The app is a breeze to install, as well as fast and free. It also works on all OSs, including Windows and OS X.

Splashtop

Splashtop is a prominent tool common among people who love to stream audio and video files through remote access. Consequently, if you are a movie buff away from home who needs to access his collection of movies on his desktop’s hard drive, your answer is Splashtop. The desktop remote support tool operates on Windows, Linux, OS X, iOS and Android.

VNC

VNC, or Virtual Network Computing, works by sending keyboard and mouse actions to a remote computer through its existing protocols and sends the screen from that remote system to your viewer. More of a platform than a product, it provides features that move from clipboard syncing to file sync and transfer, however, this varies on the VNC client and the type of server software you use. RealVNC is the official VNC software that works on Windows, Linux, Android, OS X, and even Chrome.

Microsoft/Apple Remote Desktop

Both Microsoft’s RDC protocol and Apple’s own remote desktop platform provide a seamless remote desktop management experience when it comes to accessing files, and troubleshooting. These tools let users access your computer from a remote location as though you were working on the same device. Window’s RDC is much easier to set up over LAN, than downloading a third party tool. On the other hand, Apple’s desktop remote tool is a bit more complicated in terms of setting up, however, it provides both remote access management.

Conclusion

No matter the place you live, the need to access your computer back home or help a friend solve a computer issue by troubleshooting comes handy anytime. Depending on the type of computer and operating system in use, and based on your familiarity with the available remote desktop tools, you may be able to try your hand and provide a solution. When solving data security or other computer problems complex in nature better contact an experienced tech support in your area. Remember, when you seek the best, you get the best.

Did Flood or a Water Leakage Damage the Hard Drive? Here’s the way Forward

Hurricanes, thunderstorms, and pipe leaks are the last things you want in your life, but they do come uninvited damaging your personal property and causing loss of thousands of dollars. When this happens, you would not only want to repair your house, car and furniture, but also your computer and the data inside it. In fact, owing to the digitalized storage of every vital information these days, preventing your vital data from any water damage is more important than ever. However, what if your hard drive or solid state drive comes in contact with water. 

We show you the way forward to recovery. Follow these steps.

 Put the Unplugged Drive Inside an Airtight Bag

 
The road to data recovery shortens the moment you act fast. If the case is otherwise, these chances start fading, slowly making the possibility of data recovery become nil. Given this, as soon as you know that your computer or hard drive has come in contact with water, immediately unplug your computer from any outlets. Carefully remove the hard drive from your system, and place it inside an airtight plastic bag. Better contact your computer’s manufacturer for further help. If unsure of what to do, call your area’s hard drive data recovery service. 

Let the Hard Drive Stay wet 

 
When wet, cleaning your hard drive with a cloth or other agent sounds obvious. However, you should avoid this in every way, as all types of water, especially flood waters, contain minerals and particles that stick to platter’s of the hard drive once it is dried. Naturally, this makes the cleaning process complex than easing it. Not to forget that hard drive platters require special cleaning agents that are only effective in cleanroom environments. Using a household cleaning solution is, therefore, bound to turn data recovery impossible, and add to your worries. 

Never Open the Hard Drive 

 
DIY tips help you save money, but they are not effective at all times. The reason, you either lack the required tools or the expertise. In fact, many people take the detrimental step of removing the cover from a wet hard drive, without knowing or understanding that the hard drive is made of extremely sensitive platters easily susceptible to airborne particles. If not treated inside Class 100 Cleanrooms, the data on your hard drive may be lost forever. This is the reason taking the help of professional hard drive data recovery services makes a lot of sense. 

Conclusion

 
Besides observing these guidelines, there’s nothing much at your disposal in terms of recovering a wet drive’s data. As water usually contains contaminants that may scratch the platter if you run your hard drive, it is wise to call a professional instead of deploying DIY tips you are not sure of. A professional has the required tools, and the skill to manage such issues. Equipped with rich experience, he can do the job better than you in any condition.

Is Your Antivirus Good Enough to take on the Virtual Onslaughts?

A hefty sum! That’s what you may have to shell out if your computer is infected with a virus.  Fortunately, digitalization has gotten a few notches up too, thanks to technology. The unfortunate part is that the other part of the cyber world is constantly evolving into cyber-threat instead. In order to keep up with this, evolution of antivirus industries has become essential as traditional anti-virus software just cannot combat the current malicious attacks. There are many symptoms that you might be able to notice if your anti-virus is not good enough to deliver the optimum results.

Let’s talk about the symptoms that your computer may have:  

Are You Unable to Boot to Safe Mode?

Virus removal becomes easy when your system runs on the safe mode. In fact, safe mode is required to shut down all the unnecessary programs, including malwares. If your system is unable to shift to the safe mode, most likely it is due to the attack of the viruses.

Are You Having Problems in Re-activating Your Anti-Virus?

Powerful viruses hold the capacity to outrun your anti-virus solution by disabling it. At times, despite all your efforts, you won’t be able to enable it again. As a matter of fact, traditional anti-viruses work using signatures to detect the virus. However, the recent malwares such as CryptoLocker and CryptoWall 2.0 change their payload signatures quicker than these anti-viruses.

Are You Getting Directed to Unexpected Websites?

Just like an adware, indications that your PC has been affected from a Trojan or other viruses will include constant directions of your PC to the sites you don’t intend to visit. These may include anti-virus software showing an ad saying it can Help your PC to get rid of malwares, or some other sites advertising utility software.

Is Your PC Extremely Sluggish?

Speed of your computer and web browser depends on a lot of factors such as its RAM and internet connection. However, if your computer runs extremely slow despite a good internet connectivity and high-end hardware, there are chances it has got infected with a virus. As a matter of fact, certain malware would not even let you install any new programs including a new anti-virus. So, if you are someone who lives in Fort Worth, look for a pro virus removal service offered by a company in your area. DIY methods can make the situation worse.

Other indications of virus threat could be dysfunction of system’s task manager. The virus may even create a situation where you are unable to view the folder options menu. Virus attack can be harmful to your PC and can destroy all your data. Due to this reason, it’s important to install an anti-virus that integrates the latest technology.

Potential Threats to Your PC: A Handy Guide to Identify and Address Infections

Is your computer is running slow?  Are you getting too many pop-ups or facing any other strange issue with your PC? If yes, then your computer might be infected with a spyware, malware or virus. You may have an antivirus program installed on your computer, but it doesn’t provide a full-safe solution to safeguard your system from potential threats. As hardware issues can also create such problems, it is advisable to consult a specialist provider of Virus Removal Services, in order to get a clear picture.

To help you understand PC-related issues better, here is an overview various unwanted elements that may infect your PC. Let’s take a look.

Types of Infections

Malware

A malware is a malicious software program that gets installed on your PC and may cause an array of problems, such as trying to trick you into purchasing something or extort payment.  Also known as “scareware”, “ransomware” or “hostageware”, malware may hide the root drive along with directories and leak your data to their creator, besides causing erratic behavior of your PC.

Viruses

Viruses are a subset of malware. They are small software that may damage applications and data files. Each time users open such an infected file or program, the virus triggers, causing an array of performance-related problems. Programmers create such malicious programs either to steal hard disk space and CPU time from your PC.

E-mail Viruses

These viruses travel as attachments in your email messages and get automatically get launched when you view the message. They usually replicate themselves by automatically mailing themselves to many recipients who are in your e-mail address book.

Trojan Horses

Trojans appear on your PC as useful programs such as video games, multimedia players, etc., but when you run them, they damage your PC. In fact, some Trojans even have the potential to completely erase your hard disk. However, if it’s any consolation, Trojans do not self-replicate.

Worms

A worm is also a type of malicious software that uses security holes in computer networks to replicate itself.  They can scan your computer network from another machine with a specific security hole. By using the security hole, they can copy themselves to a new machine, and then starts to replicate.

Important Info

Many useful applications on your PC often appear as the product of malicious software. These include search hooks, tracking cookies or browser helper objects (BHOs). According to experts, they may indicate some type of infections, but in most cases, there is an accompanying loader (EXE) file that confirms infection.

Conclusion

A professional provider of virus removal services can help you get rid of all issues caused by malicious software. Therefore, if you too have been having a tough time with malware, procure the services of a virus removal expert with proven competence in the domain.