Friday 13 November 2015

5 Top Remote Desktop Tools for Tech Support

No matter whether you live in Fort Worth, Colleyville or other nearby areas, when up against a computer trouble, it is always advisable to get tech support from a professional; however, if you know someone who might be able to help you - or if you want to help someone - remote assistance is the way out. Though there is no dearth of options when it comes to remote tech support solutions, finding a suitable one can be a challenge. Therefore, to help in this article, we discuss 5 top remote desktop management software. Let’s begin.

TeamViewer

TeamViewer has become the most used alternative for remote desktop support; thanks to LogMeIn ending its free service. The primary advantage of TeamViewer is that it works on all OSs, including Windows, iOS, Linux and Android, and comes with an array of incredible features, all free of cost. Being both a remote support and management tool, TeamViewer does not need you set up the remote side before connecting to any PC.




Chrome Remote Desktop
Remote desktop tool - a Google plugin - is an app that users can install on their Chrome browser. Though it does not offer a lot of additional features, it is a useful tool for cross-platform troubleshooting, and accessing remote files. The app is a breeze to install, as well as fast and free. It also works on all OSs, including Windows and OS X.

Splashtop
Splashtop is a prominent tool common among people who love to stream audio and video files through remote access. Consequently, if you are a movie buff away from home who needs to access his collection of movies on his desktop’s hard drive, your answer is Splashtop. The desktop remote support tool operates on Windows, Linux, OS X, iOS and Android.

VNC

VNC, or Virtual Network Computing, works by sending keyboard and mouse actions to a remote computer through its existing protocols and sends the screen from that remote system to your viewer. More of a platform than a product, it provides features that move from clipboard syncing to file sync and transfer, however, this varies on the VNC client and the type of server software you use. RealVNC is the official VNC software that works on Windows, Linux, Android, OS X, and even Chrome.

Microsoft/Apple Remote Desktop

Both Microsoft’s RDC protocol and Apple’s own remote desktop platform provide a seamless remote desktop management experience when it comes to accessing files, and troubleshooting. These tools let users access your computer from a remote location as though you were working on the same device. Window’s RDC is much easier to set up over LAN, than downloading a third party tool. On the other hand, Apple’s desktop remote tool is a bit more complicated in terms of setting up, however, it provides both remote access management.

Conclusion
No matter the place you live, the need to access your computer back home or help a friend solve a computer issue by troubleshooting comes handy anytime. Depending on the type of computer and operating system in use, and based on your familiarity with the available remote desktop tools, you may be able to try your hand and provide a solution. When solving data security or other computer problems complex in nature better contact an experienced tech support in your area. Remember, when you seek the best, you get the best.

No comments:

Post a Comment